Back to OUR HISTORY Page

 

Date

Rating

Review

12/15/2016

2.0

Quality: 2.5
Customer Service: 3.5
Value for Money: 2.5

Review by a Homeowner in Austin, TX

Project: Eliminate Toxic Materials or Mold

Comments: Be prepared to finance a very large portion the total company cost before your work begins and for an uncommon pressure for your final payment before you can reasonably inspect the work for completeness. This is not to say the work itself isn't adequate but as someone who has dealt with contractors of all types for many years it is typical behavior for businesses without minimal liquidity and trying to operate on a shoestring.

 

10/03/2016

3.0

Quality: 2.5
Customer Service: 4.0
Value for Money: 3.0

Review by a Homeowner in Pflugerville, TX

Project: Eliminate Toxic Materials or Mold

Comments: no comment

 

09/13/2016

5.0

Quality: 5.0
Customer Service: 4.5
Value for Money: 5.0

Review by Sharon R. in Austin, TX

Project: Eliminate Toxic Materials or Mold

Comments: Awesome referral network and resource bank.

 

06/04/2015

5.0

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Jeff J. in Austin, TX

Project: Eliminate Toxic Materials or Mold

Comments: In contrast to other mold inspectors This company seemed to have super competitive pricing. Our inspector George was very knowledgeable and took his time educating me on the process even before I hired them.

 

05/24/2013

4.5

Quality: 4.0
Customer Service: 4.5
Value for Money: 5.0

Review by a Homeowner in Kyle, TX

Project: Eliminate Toxic Materials or Mold

Comments: Great customer service, very friendly and always able to get a hold of them when needed. Communication back and forth was very good. Very professional. A company who truly values and takes care of their customers.

 

07/17/2012

4.0

Quality: 4.0
Customer Service: 4.0
Value for Money: 4.0

Review by a Homeowner in Austin, TX

Project: Clean Heating & Cooling Air Ducts & Vents

Comments: I had 10 air ducts and a return duct to clean. I thought they were a little pricey for what I needed $120 to come out, a total of $360. to run a snake brush trhough each of the ducts and vacum the vents. They pointed out that my plenum was very dirty and therefore would not clean it because it should be replaced. They sent the pictures tp an AC guy who estimated that it would cost betweeen $400-$1000 to replace. I have decided to delay the plenum repacement. I forgot to ask to have the dryer duct cleaned. I'm very happy with the results of the duct cleaning, but I don't believe the cost was justified.

 

05/14/2012

5.0

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Evelyn P. in Austin, TX

Project: Clean Heating & Cooling Air Ducts & Vents

Comments: Very happy with This company. Excellent customer service. Process and price was clearly explained up front. Job was completed in a timely manner. Employee who did the work was friendly and paid attention to the details. Everything was returned to its original state and cleaned up before he left. very happy with the total experience!

 

05/09/2012

5.0

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Deborah L. in Harker Heights, TX

Project: Eliminate Toxic Materials or Mold

Comments: George was very responsive and had his crew out in a very short time. When I first spoke with him on the phone he was very thorough at explaining the process and what it would entail to get the job done. They were professional, quick and efficient!

 

Date

Rating

Review

04/22/2012

5.0

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by a Homeowner in Burnet, TX

Project: Eliminate Toxic Materials or Mold

Comments: This company was outstanding. They kept me informed all along the way and went out of their way to help me understand what the problems were and how they were going to fix them. These guys are top drawer - never worked with a better contractor. They took care to minimize tearout and kept things clean and in order along the way. They came when the civil engineer was hear to help with the drainage solution discussions. I hope you never have water damage problems, but if you do, call This company.

 

03/30/2012

0.5

Quality: 0.5
Customer Service: 0.5
Value for Money: 0.5

Review by Thomas W. in Thorndale, TX

Project: Eliminate Toxic Materials or Mold

Comments: I would NEVER allow this company in my home again!

 

12/30/2011

5.0

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by David G. in Austin, TX

Project: Eliminate Toxic Materials or Mold

Comments: Very thorough and good follow up. Helping me deal with the HOA as well.

 


Back to OUR HISTORY Page